Preferred Living Solutions helps seniors and people with disabilities manage their current situation, plan for future needs and assist in making adjustments as needs evolve. more…


    Preferred Living Solutions can be your health power of attorney, durable power of attorney, estate executor, household bill management and more…



Our Philosophy

Preferred Living Solutions’ aging life care managers work closely with individuals and families to develop, implement and monitor personalized plans and solutions for health, home, transportation, and other life transitions. We help you and your loved ones maintain dignity, safety and a meaningful life by addressing your unique needs, preferences and resources.


Carla Payne, Care Manager

Carla Payne, Care Manager

Carla Payne recently joined Preferred Living Solutions as a certified care manager. Carla earned her Bachelor of Science in Human Services and a Masters in Counseling from the University of North Carolina at Charlotte.

As newlyweds in the mid 90s, Carla and her husband moved to Media, Pennsylvania just outside of Philadelphia. Carla’s father’s health was failing and she tried to help as a long-distance daughter. When he passed in 2007 Carla returned to graduate school earning a certificate in Gerontology from West Chester University and started volunteering as an Ombudsman for seniors living in nursing homes. “I wanted to do something to help other families who were going through similar situations struggling to help their aging loved one. I discovered the Aging Life Care Association (formerly the National Association of Geriatric Care Managers) and found my calling!”

In 2010 Carla and her business partner created Brandywine Elder Care Management, LLC  assisting families to navigate the chaotic and stressful maze of elder care and thereby providing the service Carla so wished she had while her father was still living. In 2013 Carla earned her National Certification in Care Management from NACCM.

The summer of 2015 Carla’s family relocated back to North Carolina and she is thrilled now to be a part of Preferred Living Solutions.


Julie Gundry, RN

Julie Gundry, RN

Julie recently joined Preferred Living Solutions as a registered nurse and care manager. Julie earned her nursing degree from Washtenaw College in Ann Arbor, Michigan. She also holds a degree in general science studies. She has a Surgical Technologist certificate.

Julie has more than 20 years of experience in the healthcare field. Since she was a teenager caring for her grandmother and a close friend while they both battled cancer, Julie has always been passionate about a holistic approach to healthcare. She believes in the importance of treating not only diagnoses but the individuals themselves. “It is while helping people through their personal healthcare situations that I find joy in offering support.”

Julie’s nursing career spans the healthcare continuum from triage to operating room to private home health to hospice. Her experience includes years working in hospitals, medical offices, assisted living and long term care and in the home.

Julie combines her strong nursing training and experience to support her patients and their loved ones. Her overarching philosophy is to help others understand her patients’ wishes and desires for the way they would like to be cared for and to put that plan into action.

Julie, her husband and their three children live in Wake Forest. She spends free time watching her children play in competitive sports. She is a volleyball coach. She and her family love the lake life and the coast when they can get there.

“I pride myself on being there for you and your loved ones. It can be as simple as helping you understand the medications you are taking and why or a recent diagnosis and treatment plan.”

Kathleen Griffin, Care Manager

Kathleen Griffin, Care Manager

Kathleen Griffin is a care manager at Preferred Living Solutions. Kathleen is a graduate of St. Andrews University with a BA in Marketing and Management and has completed graduate course work at NC State University towards her MS in Psychology. Patient advocacy and pursuit of quality care and support for seniors and people with disabilities are personal passions for Kathleen. She draws on strong experience gained during her 20 year career in healthcare settings, most recently serving as Family Liaison and Health Educator with Nationwide Children’s Hospital in Columbus, Ohio.

A natural problem-solver, Kathleen is undaunted by the complexities of healthcare systems and finds satisfaction in helping older adults and families get the resources they need. Kathleen grew up in Raleigh, NC. She and her young daughter, Anna, currently live in Raleigh. Kathleen spends free time with family and friends. She loves photography, reading and animals.


Melanie Mattingly, Managing Partner

Melanie Mattingly, Managing Partner

Melanie founded Preferred Living Solutions in 2008 after navigating the fragmented path of finding, selecting and supervising reliable support for her own family members. Melanie knew she wanted to share the knowledge she had gained through her own experience. Her previous working in the disability service arena paired with her personal experience now benefits families facing similar challenges.

Her goal as managing partner of Preferred Living Solutions, is to provide a service that respects individual and family dynamics and preferences while securing the greatest quality of life possible for seniors and people with disabilities.

A Wake Forest native, Melanie has a bachelor’s degree in social work from the University of North Carolina at Greensboro and more than 20 years of experience in the human service field. Before founding Preferred Living Solutions, Melanie was the executive director of Community Partnerships, a local non-profit that provides rehabilitation and support services to people with disabilities. An active member of her community, Melanie has served on the board of directors as vice president for First in Families of North Carolina, a non-profit organization that helps people with developmental disabilities and their families create the lives they want now and in the future. Melanie lives in Franklin County with her husband, Lloyd, and their two sons, Wyatt and Garrett. She volunteers at her boys’ school and supports their love of baseball.

“My passion is connecting Preferred Living Solutions’ clients with resources and services that will help them through life’s transitions and obstacles. As our population ages, more families will be thrust into making tough decisions like those I faced with my own mom and dad. We’re here to help guide and support with care, compassion and expertise.”

Michael Stickney, Care Manager

Michael Stickney, Care Manager

Michael was born and has lived in Raleigh all his life. He received his Master’s Degree in Counseling from North Carolina Central University and his undergraduate Psychology degree from the University of North Carolina at Greensboro.

He began his professional career at a nonprofit (Community Partnerships) that assisted individuals with developmental disabilities in finding employment in the local community. He also worked with an “in house” program with individuals with Traumatic Brain Injuries. He was able to develop his skills of working with individuals and their families towards achieving goals, both with employment and in all other aspects of their lives (social, physical).

He then worked with individuals who had been injured on their jobs and helped them attain new jobs as well as training and education/certification. This also prepared Michael to work with other professionals such as attorneys and insurance industry officials. Certain individuals that Michael had to work with did not always have the best interest of his clients so he has become experienced at advocating for others in potentially awkward or even adversarial situations.

Overall, he has over 25 years of experience identifying, accessing and managing resources and helping people to achieve their desired outcomes.

Michael is married with two boys currently in 7th and 4th grade. He loves sports including playing, watching but most specifically coaching.

“Each of my positions have helped train me to become an excellent resource identifier and facilitator of services. For as long as I can remember I have been someone that has wanted to help others to achieve their goals. As a case manager, my goal is to help you be able to focus on loving your family and worrying less about the potential issues surrounding their day to day care/needs. ”

Vivian McLaurin, Geriatric Care Manager

Vivian McLaurin, Care Manager

Vivian McLaurin is a care manager at Preferred Living Solutions. Vivian completed her undergraduate degree in Sociology at Meredith College. She holds a graduate certificate in Geriatric Care Management from the University of Florida. Quality care for older adults, support for family caregivers and aging in America are personal passions for Vivian. She has great appreciation for a diversity of cultures, especially as they relate to aging in families and communities, drawing on experience gained during her 25 year career in international public health.

Vivian is a Raleigh, NC native. She lives with her husband in Garner, NC. They have one son that lives in Durham, NC. Her free time is spent with family and friends. She loves the NC coast, exercise and reading.

Vivian embraced the thrill of a mid-life career change; a self-described baby boomer with a cause.

“I am pursuing my passion for improving the quality of life for older adults and their caregivers.”