COVID-19 UPDATE
Preferred Living Solutions is adhering to all CDC guidelines and making sure all care managers are healthy, have tested negative if applicable, and are wearing proper protective garments as requested while visiting clients in facilities. As always, if you have any questions or concerns, we may be reached by telephone or here on our website. We can assure you that our commitment to providing professional, compassionate care management remains our core focus.
GUIDING
First, we listen as you share your concerns. Next, we make suggestions and recommendations to address your loved one’s needs. Our goal is to help alleviate stress and provide helpful information and referrals.
CONNECTING
We partner with you to build a care plan that addresses your next steps. We offer extensive knowledge and compassionate guidance so you can make informed choices about needed services/resources.
ADVOCATING
When you need long-term support, we stay closely involved. When circumstances change, we respond quickly and can serve as local emergency contacts. We are on hand at the hospital and appointments.
Why Choose Us?
Advisors & Mediators
Our professional Care Managers have the training and expertise to facilitate challenging conversations during times of stress and worry.
Care Planning
We can conduct comprehensive assessments using tools that we have developed to create a customized care plan that is responsive to each individual’s unique circumstances. We know the questions to ask, the documents to complete, and the other important details of aging well.
Care Management
Our certified, professional Aging Life™/Geriatric Care Managers help adult children and others with aging loved ones to access and manage a range of services from health advocacy, finances, home and personal care to socialization.
Crisis Intervention & Management
We help our clients navigate through emergency departments and hospitalizations and rehab stays offering reassurance and patient advocacy.
Local Liaison / Emergency Contact Resource
We serve as local emergency contacts for clients, offering reassurance to long-distance caregivers and individuals that have no close family members.
Patient Advocacy
We are professional advocates for our clients and their loved ones. We get to know our clients and their preferences so that we can promote their wishes with healthcare providers and other professionals, ensuring that needs are being adequately addressed.
What would I do without the phone number of my care manager easily available in my cell contacts? How does Preferred Living Solutions assist me, and my family? “Let me count the ways…”
With late-onset Multiple Sclerosis, yet still independent in many ways, living in my own home with regular helpers most every day, Preferred Living Solutions, or PLS, has supplied what I need or request.
Since mid-2016 I’ve had excellent geriatric care manager from PLS in place. Almost ten years!!
Superb colleagues for me.
*Understanding my need for much information. *Researching with me so we’re both on the same page. *Delighting in physicians who are compassionate, knowledgeable, understanding and professional (I do screen closely…no gas-lighting allowed). *Being liaison between doctors (this IS a feat!!). *Positive communication and helps between care manager and family; they are there when we need them! And more, too. *Listening to my concerns. *Sharing laughter, stories and tears. *Being present for me, their client.
Thank you, thank you to founder Melanie, with special appreciation for my care managers Vivian, Amy, and now Megan my new care manager. All experienced persons in this specialized field, with open, understanding personalities supporting their respective expertise.
LATEST NEWS
An Advocate: 5 reasons to have one
As a geriatric care manager, I have so many case studies of what went well, or what was avoided because I was at my client's bedside during her hospitalization, or his rehab stay. If you have spent time recently in an Emergency Department (ED), you have experienced...
Senior Living Options
There may come a time when families must make a plan for where they or their loved one will age in place. It’s important to know what some of the options are. There are two main types of living options, independent living, and assisted living. Independent living is...
The Waiting Room Experience
What do healthcare providers, caregivers and their loved ones living with dementia have in common? Looming frustration at medical appointments! Could the waiting room experience be improved? My dear client has moderate stage Alzheimer’s, arthritis, hearing loss in one...
Contact us today to learn how you or your loved one can benefit from our professional care management services.
Opening Hours
Monday – Friday:
8:00 am – 5:00 pm
Please provide detailed information in the form below and submit it to Preferred Living Solutions. A Professional Care Manager will return your call or email within 48 hours.
For our current clients we are available 24/7, please contact your care manager directly.
Contact us today to learn how you or your loved one can benefit from our professional care management services.
Opening Hours
Monday – Friday:
8:00 am – 5:00 pm
Please provide detailed information in the form below and submit it to Preferred Living Solutions. A Professional Care Manager will return your call or email within 48 hours.
For our current clients we are available 24/7, please contact your care manager directly.
Triangle Areas We Serve
Durham Zebulon
Clayton Garner
Cary Apex
Youngsville Chapel Hill
& Surrounding Areas
Coastal Areas We Serve
Leland
Castle Hayne
Wilmington
Wrightsville Beach
New Hanover County
Office Location:
10520 Ligon Mill Rd. Ste 100-B
Wake Forest, NC 27587
Office Phone: 919.554.0675
Email: info@preferredlivingsolutions.com
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