GUIDING
First, we listen as you share your concerns. Next, we make suggestions and recommendations to address your loved one’s needs. Our goal is to help alleviate stress and provide helpful information and referrals for elder care.
CONNECTING
We partner with you to build a care plan that addresses your next steps. We offer extensive knowledge and compassionate guidance so you can make informed choices about needed services and resources for caregiving.
ADVOCATING
When you need long-term support, we stay closely involved. When circumstances change, we respond quickly and can serve as local emergency contacts. We are on hand at the hospital and appointments to advocate for the best care possible.
Why Choose Us?
Advisors & Mediators
Our professional Care Managers have the training and expertise to facilitate challenging conversations during times of stress and worry.
Care Planning
We can conduct comprehensive assessments using tools that we have developed to create a customized care plan that is responsive to each individual’s unique circumstances. We know the questions to ask, the documents to complete, and the other important details of aging well.
Care Management
Our certified, professional Aging Life™/Geriatric Care Managers help adult children and others with aging loved ones to access and manage a range of services from health advocacy and medical issues, finances, home and personal care to socialization.
Crisis Intervention & Management
We help our clients navigate through emergency departments and hospitalizations and rehab stays offering reassurance and patient advocacy for any medical issues that may arise.
Local Liaison / Emergency Contact Resource
We serve as local emergency contacts for clients, offering reassurance to long-distance caregivers and individuals that have no close family members, aiding those who wish to age in place.
Patient Advocacy
We are professional advocates for our clients and their loved ones. We get to know our clients and their preferences so that we can promote their wishes with healthcare providers and other professionals, ensuring that any medical or caregiving needs are being adequately addressed.
Our Process
Step 1:
Contact
Once you submit the contact form, we will schedule a free phone call for you to learn more about our services and for you to tell us about your situation.
Step 2:
Consultation
The first step in our process is a consultation, where you will meet our care manager and discuss how her services can best support your needs. This consultation typically lasts one to one and a half hours and can be conducted at your home, via Google Meet, or over the phone, depending on your preference. We charge a flat fee.
Step 3:
Service Agreement
Step 4:
Services
Once the service agreement is signed there is no package or minimum amount of time you have to use our services each month. Ongoing care management looks different for each client and situation.
Step 1:
Contact
Once you submit the contact form, we will schedule a free phone call for you to learn more about our services and for you to tell us about your situation.
Step 2:
Consultation
The first step in our process is a consultation, where you will meet our care manager and discuss how her services can best support your needs. This consultation typically lasts one to one and a half hours and can be conducted at your home, via Google Meet, or over the phone, depending on your preference. We charge a flat fee.
Step 3:
Service Agreement
Step 4:
Services
Once the service agreement is signed there is no package or minimum amount of time you have to use our services each month. Ongoing care management looks different for each client and situation.
Step 1:
Contact
Once you submit the contact form, we will schedule a free phone call for you to learn more about our services and for you to tell us about your situation.
Step 2:
Consultation
The first step in our process is a consultation, where you will meet our care manager and discuss how her services can best support your needs. This consultation typically lasts one to one and a half hours and can be conducted at your home, via Google Meet, or over the phone, depending on your preference. We charge a flat fee.
Step 3:
Service Agreement
Step 4:
Services
Once the service agreement is signed there is no package or minimum amount of time you have to use our services each month. Ongoing care management looks different for each client and situation.
What would I do without the phone number of my care manager easily available in my cell contacts? How does Preferred Living Solutions assist me, and my family? “Let me count the ways…”
With late-onset Multiple Sclerosis, yet still independent in many ways, living in my own home with regular helpers most every day, Preferred Living Solutions, or PLS, has supplied what I need or request.
Since mid-2016 I’ve had excellent geriatric care manager from PLS in place. Almost ten years!!
Superb colleagues for me.
*Understanding my need for much information. *Researching with me so we’re both on the same page. *Delighting in physicians who are compassionate, knowledgeable, understanding and professional (I do screen closely…no gas-lighting allowed). *Being liaison between doctors (this IS a feat!!). *Positive communication and helps between care manager and family; they are there when we need them! And more, too. *Listening to my concerns. *Sharing laughter, stories and tears. *Being present for me, their client.
Thank you, thank you to founder Melanie, with special appreciation for my care managers Vivian, Amy, and now Megan my new care manager. All experienced persons in this specialized field, with open, understanding personalities supporting their respective expertise.
LATEST NEWS
Downsizing and the Aging Family
No more room for another family heirloom? Did your parents ask you in childhood to love, honor, and cherish…all their stuff… til death do you part? The generation that birthed the baby boomers may have planted the seed of heirloom responsibility while rocking you in...
Weighted blanket for better sleep
For many people living with dementia bedtime does not necessarily mean sleep-time. As dementia progresses insomnia and nighttime wandering may interfere with rest for care partner and caregiver. One possible solution that involves no medication is a weighted blanket....
Make Life Easier for Your Loved Ones
Make Life Easier for Your Loved Ones I recently spoke with a friend whose parents have both died within 6 months of each other. She had just settled the affairs for one when the other one passed. She was overwhelmed with grief and the checklist of paperwork and phone...
COVID-19 UPDATE
Preferred Living Solutions is adhering to all CDC guidelines and making sure all care managers are healthy, have tested negative if applicable, and are wearing proper protective garments as requested while visiting clients in facilities. As always, if you have any questions or concerns, we may be reached by telephone or here on our website. We can assure you that our commitment to providing professional, compassionate care management remains our core focus.
Contact us today to learn how you or your loved one can benefit from our professional care management services.
Opening Hours
Monday – Friday:
8:00 am – 5:00 pm
Please provide detailed information in the form below and submit it to Preferred Living Solutions. A Professional Care Manager will return your call or email within 48 hours.
For our current clients we are available 24/7, please contact your care manager directly.
Contact us today to learn how you or your loved one can benefit from our professional care management services.
Opening Hours
Monday – Friday:
8:00 am – 5:00 pm
Please provide detailed information in the form below and submit it to Preferred Living Solutions. A Professional Care Manager will return your call or email within 48 hours.
For our current clients we are available 24/7, please contact your care manager directly.
Triangle Areas We Serve
| Raleigh | Durham |
| Wake Forest | Zebulon |
| Clayton | Garner |
| Cary | Apex |
| Youngsville | Chapel Hill |
& Surrounding Areas
Coastal Areas We Serve
Office Location:
10520 Ligon Mill Rd. Ste 100-B
Wake Forest, NC 27587
Office Phone: 919.554.0675
Email: info@preferredlivingsolutions.com